Frequently asked questions for City Staff.
If you have other questions, please call City Hall at 507-257-3218.
How much does refuse and recycling cost?
Refuse - $12.31 plus $1.20 tax; Recycling - $3.85
What day is refuse and recycling picked up?
Thursday is refuse and recycling pick up day. Please have everything to curbside no later than 7:00am.
What do I do if I have extra garbage?
Garbage bag tags can be purchased at the Eagle Express.
What is the Eagle Lake Post Office number?
507-257-3200
Can you transfer me to the Post office?
No. We are two separate businesses.
Does the City have a drop box location?
For your convenience, there is a drop located on the east side of the City Hall building, 705 Parkway Avenue.
Does the City have autopay for Utility Billing?
Not at this time, however the city is in the process of setting this up. Currently, payments must be paid by cash or check.
Does the City have a credit/debit card machine?
No. There is a fee to have a credit card machine and we would have to charge a fee to each person who uses a credit/debit card.
Why does my first utility bill start a month before I moved in?
The dates listed on your utility card are your water meter read dates. Your first bill is only refuse, recycling and tax. All cards are printed with the water read dates whether there is a meter reading or not.
Why is my water bill so high?
Your water billed is based on how much water you use. Extra laundry, longer showers, company, watering your lawn, outside water activities, etc. all contribute to total water usage.
Why did I get charged a late fee on my utility bill?
Payments are due in our office by close of business (4:30pm) on the 25th of each month. Payments can be made after hours and on weekends in the drop box located on the east side of City Hall.
What are the steps I need for a building permit?
The application form for a building permit can be picked up at City Hall during regular business hours. Additional information regarding requirements for your specific project will be available to you at that time or you can call City Hall with your questions prior to picking up the application. All building permits must be approved before any work can be started.
Why is the City plowing/pushing the snow onto my yard?
The Public Works Dept is pushing the snow onto the boulevard (City property), also called the right-of-way.
Where do I take grass clippings or branches?
The City of Eagle Lake does not have a compost site. Grass clippings, leaves, prunings, weeds, sod stripping, limbs, branches, logs and vines may be taken to the SMC Compost Facility. There is a per-bag or per-load fee for the service. For current fees, please call SMC at 507-388-3122. The SMC Compost Site is located at 57032 ~ 231st Lane, Mankato (off of 3rd Avenue).
PROCEDURE:
At home...
Load yard waste into reusable containers (be sure open loads are secured and contained)
Keep yard waste separate from brush
Take plants out of pots.
At the compost Site...
Check in at the Office
De-bag and unload your waste in the designated area
Unload brush at the designated area
Take containers and bags home
What is "Tator Days"?
Tator Days is a community event held by residential volunteers and usually occurs the 3rd weekend in July. VOLUNTEERS ARE ALWAYS NEEDED!